Investigating Complaints in Workplaces (1 day)

This workshop is aimed at Human Resource managers or senior managers who manage formal complaints of bullying or harassment. It focuses on the process of investigation and the skills necessary to manage interviews and weigh evidence.


  • What bullying and harassment is and is not
  • Definition elements
  • Effects on people and organisational culture
  • Types of perpetrators
  • Options for dealing with it – personally, informally, formally
  • Managing a formal investigation
  • Procedural fairness
  • Interviewing
  • Weighing evidence
  • Burden of proof
  • Reports
  • Closure

Time: Full day (8.30am - 4.30pm)

Numbers: Up to 12 attendees

Six Tools You Need To Handle Bullies PDF Document